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Breeze Mobile App and Breezecard.com Website Terms and Conditions

The Breeze Mobile App and Breezecard.com website allows customers to purchase MARTA fare products, including:

  • Time-based passes
  • Stored-ride passes
  • Student and visitor passes
  • Per trip passes
  • Transfers
  • Stored value

These products are stored on a virtual Breeze card that resides in the digital wallet of a customer's mobile device ("Breeze Mobile"). Customers tap their mobile device at a Breeze validator to pay their fares.

The Breeze Mobile App also allows customers to manage their Breeze account and review their sales and use transactions.

These terms and conditions constitute your Breeze Mobile Agreement and shall apply to all activity with respect to the use of Breeze Mobile App and the Breeze website.

By using the Breeze Mobile App and website, you acknowledge that you have read and agree to these terms and conditions.

Fare Products Available to a Breeze Mobile Customer

Any standard MARTA fare product is available to load onto a Breeze Mobile account including:

Stored Value: Load a cash value to the Breeze account. Applicable fare products are activated or fares are deducted each time you scan your device at a bus farebox and a rail station faregate. The maximum cash balance that can be stored in a Breeze Mobile account is $100.00; theminimum amount that can be loaded at one time is the current fare. Value placed in a Breeze account is not redeemable for cash. Stored value in a Breeze account can be converted to a MARTA product. To convert stored value to one of MARTA's Regional Partners, please contact MARTA's Customer Service Center.

Time Passes: You may pre purchase 1, 2, 3, 4, 7 or 30 day pass to your Breeze account. Passes are good for unlimited rides for the number of days purchased. The "clock" for time-based passes starts upon first use of the Breeze Mobile product at a bus farebox or rail station faregate or at the time you manually activate the product in your wallet.

Trip Passes: You may load any number of trips to your Breeze Mobile account. Trip packages available are 10-trip and 20-trip passes. Trips will remain in your account until the trips are used or the labelled fare product expiration.

Transfers: If you choose to pay your fare with stored value or a trip-based pass, you will be entitled to make up to 4 bus-to-bus, bus-to-rail, or rail-to-bus transfers. Transfers are valid for 3 hours from the beginning of your trip and in the same direction from the time you paid your first fare. The transfer will be electronically validated by your mobile phone. You will not be issued a separate paper or magnetic transfer. If you are using a time-based pass, you are entitled to an unlimited number of rides within the validity period. Customers who board the bus paying their fare in cash will not receive a transfer and must pay an additional fare to transfer to another bus or bus-to-rail. You may load any combination of four (4) fare products onto a single Breeze Mobile account. Upon presentation at a bus farebox or rail station faregate, the system will check for and process activated products first. If the timed pass has expired, the system will check for a trip-based pass. If it is depleted, the system will then deduct the appropriate fare from the value stored on the account.

Breeze Mobile Account Refunds

ALL SALES ARE FINAL

Refunds in kind are granted only for validated losses that may occur due to problems with the Breeze Mobile app, webiste, or Breeze entry/exit gates or bus validators. Refunds are loaded to your Breeze Mobile account. No cash refunds will be granted for a loss on the Breeze Mobile app, website, Breeze entry/exit gates or bus validators.No refunds granted for the loss or misuse of unregistered anonymous BreezeMobile account use.

Where to obtain Breeze Mobile App

The Breeze Mobile App can be downloaded from both the Apple store and the Google Play store. The Breeze Mobile customer website can be found online at https://client.itsbreezemobile.com/login

Stored value loading and fare product purchases can be made through the Breeze Mobile App or on the Breeze website.

Breeze Mobile Registration

Breeze Mobile registration is required to receive funds/credit related to a Breeze Mobile account. Items needed to register a Breeze Mobile account:

  • Full Name (No abbreviations)
  • Address
  • Mobile number
  • E-mail address
  • the answer to a pre-selected security question

There will be no replacement of value stored on accounts not secured by Balance Protection. Values contained on multiple Breeze Mobile accounts may not be combined to pay fares. Misuse of your Breeze Mobile account may invalidate your account. MARTA reserves the right to inspect your Breeze Mobile account or related device at any time. It is your responsibility to maintain the Breeze Device in good, usable condition. Each individual who travels on the system is required to have their own Breeze Mobile device to enter/exit the system.

Transaction Disputes

MARTA reserves the right to correct the balance of your Breeze Mobile account if MARTA believes that a technical or accounting error has occurred. If you have any disputes, please contact the Customer Service Center at 404-848-5000 or visit a RideStore. A Breeze Mobile Transaction Inquiry form must be completed and submitted. An investigation will be performed and disputes will be resolved within ten (10) business days of receipt of completed form.

Termination of Breeze Mobile Account by MARTA

MARTA may terminate use of your Breeze Mobile account. Upon such termination, MARTA may block use of your account associated media. Upon termination, you shall be entitled to a refund of any value remaining on your Breeze Mobile account after costs and fees have been paid under this Agreement.

Use of Digital Wallets

Digital Wallet means a software application owned and offered by a third-party provider that stores a customer's Breeze Mobile account or credit/debit card information in their mobile devices and enable the use of a mobile (virtual) credit/debit payment card in using MARTA's system. Digital Wallets are governed by separate terms of use, security, and privacy policies, which are accessible via the respective Digital Wallet provider websites, Apple or Google.

You agree and understand that use of your Digital Wallet to engage with MARTA's Breeze system is at your own risk and that to use such Digital Wallet you should review and agree to the Digital Wallet provider's privacy and security policies and other terms and conditions as they may be different than those of MARTA. MARTA does not endorse Digital Wallets or their providers. MARTA expressly disclaims any liability for Digital Wallets and their providers. MARTA does not guarantee and is not responsible for the privacy or security of Digital Wallets or their providers, including the accuracy, completeness, or reliability of their information.

Notifications

MARTA may send messages in the form of mobile notifications through the Breeze Mobile App. The Breeze Mobile App may use location data or location information to display notifications. Also, messages may be activated by beacon devices in a public space, which communicate location, transit, or event information.

Privacy Policy

Your use of the Breeze Mobile App and website is subject to the terms of our Privacy Policy Statement. In general, MARTA may use the information it collects in connection with the Breeze Mobile program for the management and promotion of MARTA and other regional transit services and fare media. MARTA will not sell or disclose your information for any other purpose without your written consent, unless there is a legal requirement for such disclosure.

Personal information you give to MARTA when you purchase and register your Breeze Mobile account may be linked to information about the use of your mobile phone or other media. MARTA will use that information to implement its policies allowing for the recovery of balances on lost or stolen devices. By providing MARTA with your e-mail address, you agree to receive certain e-mails concerning your Breeze Mobile account.

For more information about the MARTA's privacy policy, call 404-848-5000.

Disclaimer/Indemnification

MARTA EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED OR EXPRESS WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY WITH MODELS OR SAMPLES. YOU AGREE TO INDEMNIFY AND HOLD MARTA HARMLESS FROM AND AGAINST ANY AND ALL DAMAGE, LOSS, COST, EXPENSE OR LIABILITY RELATING TO, ARISING FROM OR AS A RESULT OF YOUR USE OF THE BREEZE MOBILE APP.

You agree to pay any costs, including reasonable attorney's fees, incurred by MARTA to enforce the terms of this Agreement.

Severability

The invalidity of any term or terms of this Agreement shall not affect any other term of this Agreement, which shall remain in full force and effect.

Modification

MARTA reserves its right to change these terms and conditions at any time without advance notice.

No Representations as to Future Fare Structure or Fees

The Breeze Mobile App, webiste, and your Breeze Mobile account are a type of fare media and does not entitle the user to a specific fare price or fare program. MARTA reserves the right to increase fares and the cost of fare programs in accordance with applicable law. Timed passes, student and visitor passes and per trip passes purchased prior to a fare increase will be honored through their expiration date. Stored cash value will be deducted at the fare, fee or rate in effect when the Breeze Mobile device is presented for entry on a bus and in a rail station.

Regulations

Use of Breeze Mobile App and webiste is subject to all applicable tariffs, terms, conditions, rules, regulations, policies, and procedures.

Governing Law

This Agreement shall be governed and construed in accordance with the laws of the State of Georgia. Venue shall lie in Fulton County, Georgia.

Questions about these terms and conditions, our privacy policy, or Breeze Mobile sign-up should be directed to Customer Service at 404-848-5000 or [email protected].

 


 

Breeze® Card Terms and Conditions

The Breeze Card is MARTA's fare media for use at bus fareboxes and rail station faregates.The breeze card is also used on Regional Partners (CobbLinc, ATL, GCT). Breeze cards are available in two forms: A physical, plastic smart card, and a virtual card that resides in the digital wallet on a customer's mobile device. Breeze cards are able to store and use all types of fare products including unlimited passes, stored-ride passes, calendar-based passes, student and visitor passes, , transfers and payment of cash fares with stored value.

These terms and conditions constitute your Breeze Card Agreement and shall apply to all activity with respect to the use of the Breeze Card.

Please read the Terms and Conditions carefully and keep a copy for your records.

Balance Protection and Replacement

Signing up to register your physical or virtual Breeze Card entitles you to "Balance Protection". With "Balance Protection", the value on your account will be transferred to a replacement card at the time MARTA is properly notified that your card is lost, stolen, or damaged and after a proper investigation is conducted.There is a non-refundable replacement card fee associated with issuance of a replacement card. If you have not signed up and activated your Breeze Card for Balance Protection, the value remaining on the lost/stolen/damaged card will not be available for transfer to a replacement card.

Information required to register your Breeze Card and sign up for Balance Protection includes: name, street address and phone number and an answer to a security question that will enable verification of identity. Upon activation of Balance Protection, you must provide MARTA with this information to validate identity and to replace value if your card is lost, stolen, or damaged. You must inform MARTA of any changes to required information in order to maintain the privileges of Balance Protection.

If your Breeze Card or mobile device with a virtual Breeze Card is lost, stolen, or damaged, you must notify MARTA immediately by going to www.breezecard.com or by calling MARTA'S Customer Service Center at 404-848-5000. The TTY phone number for hearing and speech-impaired customers is 404-848-5665. You may also visit one of MARTA's RideStore at the following locations:

RideStore Locations and Hours of Operation:

Airport Station 8:00am—5:30pm (Monday-Friday)
Five Points Station 8:00am—5:30pm (Monday-Friday)
Both locations closed Saturday and Sunday

Once you notify MARTA that your Breeze Card is lost, stolen, or damaged, your Breeze Card will be disabled. Once your Breeze Card is disabled, it may not be reactivated or used again throughout the system. You will need to obtain a replacement card. You will be responsible for rides taken using your lost or stolen Breeze Card until you properly notify MARTA that your Breeze Card is lost, stolen, or damaged. You will not be responsible for unauthorized use of your lost or stolen Breeze Card after you properly report your card missing. Damaged cards must be returned to MARTA. You will also need to register your replacement breeze card.

Breeze Card Cost

A physical or virtual Breeze Card Costs $2.00 and you must add a fare product to the new card at the time of purchase. Each person traveling on the system must have his or her own Breeze card. Breeze Cards are used to enter the rail system in addition to boarding the bus. The use of the Breeze card also allows you to receive free electronic transfers.

Fare Products Available to a Breeze Card Customer

Any standard MARTA fare product is available to load onto a Breeze Card including:

  1. Stored Value: Load a cash value onto the Breeze Card. The card functions similar to a debit card. Applicable fares or fees are deducted each time you tap the card at a bus farebox and a rail station faregate. The maximum cash balance that can be stored on a Breeze Card is $100.00; the minimum amount that can be loaded at one time isthe current fare. Stored value from any other smart card, fast pass or electronic debit card system cannot be deducted by the Breeze System. Value placed on a Breeze Card is not redeemable for cash. Stored value on a Breeze Card can be converted to a MARTA product yet cannot be converted to Regional Partner product by contacting MARTA's Customer Service Center.
  2. Time Passes: You may load 1, 2, 3, 4, 7 or 30 day pass on the Breeze Card. Passes are good for unlimited rides for the number of days purchased. The "clock" for time-based passes starts upon first use of the Breeze Card at a bus farebox or rail station faregate.
  3. Trip Passes: You may load any number of trips onto your Breeze Card. Trip packages available are 10-trip and 20-trip passes. Trips will remain on the card until the trips are used or the card expires.
  4. Transfers: If you choose to pay your fare with stored value or a trip-based pass, you will be entitled to make up to 4 bus-to-bus, bus-to-rail, or rail-to-bus transfers. Transfers are valid for 3 hours from the beginning of your trip and in the same direction from the time you paid your first fare. The transfer will be electronically encoded onto your Breeze Card. You will not be issued a separate paper or magnetic transfer. If you are using a time-based pass, you are entitled to an unlimited number of rides within the validity period. Customers who board the bus paying their fare in cash will not receive a transfer and must pay an additional fare to transfer to another bus or bus-to-rail.

You may load any combination of four (4) fare products onto a single Breeze Card. For example, you may load $20 in stored value, load both a 7 and 30 day pass, and load a 10 trip pass all on the same card. Upon presentation at a bus farebox or rail station faregate, the system will check for and process the time-based pass first. If the timed pass has expired, the system will check for a trip-based pass. If it is depleted, the system will then deduct the appropriate fare from the value stored on the card.

Breeze Card Refunds

  1. ALL SALES ARE FINAL
  2. Refunds in kind are granted only for validated losses that may occur due to problems with a Breeze Vending Machine, Breeze entry/exit gates, Bus farebox, Breeze Card Malfunctions and/or on Breezecard.com
  3. Refunds are loaded to a Breeze Card that is provided by the customers
  4. No cash refunds will be granted for a loss at a Breeze Vending machine or a Bus Farebox
  5. No refunds granted for the loss or misuse of a Breeze Ticket

Where to Purchase a Physical Breeze Card

  1. Breeze Vending Machine (BVM): Breeze Cards may be purchased at a Breeze Vending Machine. All standard fare products are available including stored value, time and trip passes. A $2.00 cost will apply to the initial purchase of a Breeze Card. Breeze Vending Machines are available in every MARTA rail station.
  2. MARTA RideStores: Breeze Cards may be purchased and all standard fare products will be available including stored value, time and trip passes. A $2.00 cost will apply to the initial purchase of a Breeze Card.
  3. Web-ticketing: Purchase your breeze card online atwww.breezecard.com. Customers who encounter a failure with the use of Breezecard.com should contact Customer Service at 404-848-5000, Monday—Friday 8am-5pm. (Weekends and Holidays closed)

Where to Purchase a Virtual Breeze Card

  1. Breeze Mobile App: Virtual Breeze Cards may be purchased using the Breeze Mobile app, which is available from the Apple and Google App Stores. A $2.00 cost will apply to the initial purchase of a Virtual Breeze Card. Customers can purchase all Marta and Regional Agency fare products and stored value using the Breeze Mobile App.Customers can also use the Breeze Mobile app to "virtualize" a physical Breeze card. Doing so will automatically disable the physical Breeze card.
  2. Digital Wallet: Customers can purchase a Virtual Breeze card via the digital wallet on their mobile device. Customers can purchase limited selection of Marta and Regional Agency fare products, and stored value via the digital wallet.

Using Your Breeze Card

The expiration date of your physical Breeze card may be checked at any of the Breeze Vending Machines (BVM) in MARTA rail stations and be visiting www.breezecard.com. Virtual Breeze cards do not expire. If you have activated balance protection, prior to the Breeze Cards expiration, you may receive a balance transfer by contacting MARTA (RideStore or Customer Service Center) within 30 days of the expiration date. You must pay a replacement card fee and pay any associated fees prior to the transfer of the remaining value. Any value remaining on Breeze cards not transferred after 30 days of expiration will become the property of MARTA.

Breeze Card Registration

Breeze Card registration is required to receive funds/credit related to a Breeze Card

Items needed to register a Breeze Card:

  • Full Name (No abbreviations)
  • Address
  • contact number
  • e-mail address
  • the answer to a pre-selected security question

There will be no replacement of value stored on cards not secured by Balance Protection.
There is a fee associated with the issuance of a replacement card.
Values contained on multiple Breeze Cards may not be combined to pay fares.
Misuse of your Breeze Card may invalidate your card. MARTA reserves the right to inspect your Breeze Card any time for damage and abuse. It is your responsibility to maintain the Breeze Card in good, usable condition.

Virtual Breeze cards purchased via the Breeze Mobile App will automatically be registered to the customer's account.

Each individual who travels on the system is required to have their own Breeze Card to enter/exit the system.

Transaction Disputes

We reserve the right to correct the balance of your Breeze Card if we believe that a technical or accounting error has occurred. If you have any disputes, please contact the Customer Service Center at 404-848-5000 or visit a RideStore. A Breeze Card Transaction Inquiry form must be completed and submitted. An investigation will be performed and disputes will be resolved within ten business days of receipt of completed form.

Termination of Breeze Card by MARTA

MARTA may terminate use of your Breeze Card. Upon such termination, MARTA may block use of your Breeze Card or request surrender of your card. Upon MARTA termination, you shall be entitled to a refund of any value remaining on your Breeze Card after costs and fees have been paid under this Agreement.

Privacy Policy

Your use of the Breeze Card is subject to the terms of our Privacy Policy Statement. In general, MARTA may use the information it collects in connection with the Breeze Card program for the management and promotion of MARTA and other regional transit services and fare media. We will not sell or disclose your information for any other purpose without your written consent, unless there is a legal requirement for such disclosure.

Personal information you give to MARTA when you purchase and register your Breeze Card may be linked to information about the use of your card. MARTA will use that information to implement its policies allowing for the recovery of balances on lost or stolen cards. By providing MARTA with your e-mail address, you agree to receive certain e-mails concerning your Breeze Card.
For more information about the MARTA's privacy policy, please refer to our Privacy Policy Statement on our web site www.breezecard.com or call 404-848-5000.

Disclaimer/Indemnification

MARTA EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED OR EXPRESS WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY WITH MODELS OR SAMPLES. YOU AGREE TO INDEMNIFY AND HOLD MARTA HARMLESS FROM AND AGAINST ANY AND ALL DAMAGE, LOSS, COST, EXPENSE OR LIABILITY RELATING TO, ARISING FROM OR AS A RESULT OF YOUR USE OF THE BREEZE CARD.
You agree to pay any costs, including reasonable attorneys fees, incurred by MARTA to enforce the terms of this Agreement.

Severability

The invalidity of any term or terms of this Agreement shall not affect any other term of this Agreement, which shall remain in full force and effect.

Modification

MARTA reserves its right to change these terms and conditions at any time without advance notice.

No Representations as to Future Fare Structure or Fees

The Breeze Card is a type of fare media and does not entitle the user to a specific fare price or fare program. MARTA reserves the right to increase fares and the cost of fare programs in accordance with applicable law. Timed passes, student and visitor passes and per trip passes purchased prior to a fare increase will be honored through their expiration date. Stored cash value will be deducted at the fare, fee or rate in effect when the Breeze Card is presented for entry on a bus and in a rail station.

Regulations

Use of the Breeze Card is subject to all applicable tariffs, terms, conditions, rules, regulations, policies, and procedures.

Governing Law

This Agreement shall be governed and construed in accordance with the laws of the State of Georgia. Venue shall lie in Fulton County, Georgia.
Questions about these terms and conditions, our privacy policy, or card sign-up should be directed to Customer Service at 404-848-5000 or [email protected]

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Breeze® Ticket Terms and Conditions

These terms and conditions constitute the Breeze Ticket Agreement and apply to all Breeze Ticket transactions and purchases.

Please read the Terms and Conditions carefully and print a copy for your records.

Intended Use of Breeze Ticket

The Breeze Ticket is only used for special programs at MARTA. The Breeze Ticket is a heavy paper stock ticket that utilizes smart card technology to load, store and use certain types of MARTA fare products. The Breeze Ticket will fail with repeated use and normal wear and tear, so care should be taken to store and use it properly. The limited use Breeze Ticket functions like cash and does not provide for replacement in the event the card is lost, stolen or damaged.

Breeze Tickets cannot be reloaded. There is a $1.00 surcharge for the purchase of a Breeze Ticket.

The Breeze Vending machine will issue the following:

  • Multiples of one to eight
  • 1 way
  • Round Trip
  • 1 day Breeze Ticket

Using your Breeze Ticket

The Breeze Ticket must be presented at a bus farebox or rail station faregate within three hours to use the transfer.

Misuse of your Breeze Ticket may invalidate your ticket. MARTA reserves the right to inspect your Breeze Ticket any time for damage and abuse. It is your responsibility to maintain the Breeze Ticket in good, useable condition.

Each individual who travels on the system is required to have their own Breeze Ticket to enter/exit the system.

Breeze Ticket Loss or Damage Replacement

Lost or damaged Breeze Tickets will not be replaced. Treat the Breeze Ticket as you would cash. If you require Balance Protection, please obtain a Breeze Cardat a Breeze Vending Machine or MARTA RideStore.

Loss of fare due to a system malfunction with the use of a Breeze Ticket: Customers must contact the Customer Service Center at 404-848-5000 Monday-Friday 8am-5pm. After a proper investigation is conducted and the loss is validated, any credit owed will be loaded to a Breeze Card that the customer provides.

Breeze Ticket Refunds

ALL SALES ARE FINAL

Termination

MARTA may terminate use of your Breeze Ticket. Upon such termination, MARTA may block the use of your Breeze Ticket or request surrender of your ticket. Under this agreement, upon MARTA termination, you shall be entitled to a refund of any value remaining on your Breeze Ticket after costs and fees have been paid.

Privacy Policy

For more information about the MARTA's privacy policy, please refer to our Privacy Policy Statement on our web site www.breezecard.com or call 404-848-5000.

Disclaimer/Indemnification

MARTA EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED OR EXPRESS WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY WITH MODELS OR SAMPLES. YOU AGREE TO INDEMNIFY AND HOLD MARTA HARMLESS FROM AND AGAINST ANY AND ALL DAMAGE, LOSS, COST, EXPENSE OR LIABILITY RELATING TO, ARISING FROM OR AS A RESULT OF YOUR USE OF THE BREEZE TICKET.

You agree to pay any costs, including reasonable attorneys fees, incurred by MARTA to enforce the terms of this Agreement.

Severability

The invalidity of any term or terms of this Agreement shall not affect any other term of this Agreement, which shall remain in full force and effect.

Modification

MARTA reserves its right to change these terms and conditions at any time without advance notice. If we decide to change our terms and conditions, we will post the new terms and conditions at all MARTA train stations and www.breezecard.com at least 30 days before they become effective.

Regulations

Use of the Breeze Ticket is subject to all applicable tariffs, terms, conditions, rules, regulations, policies, and procedures.

Governing Law

This Agreement shall be governed and construed in accordance with the laws of the State of Georgia. Venue shall lie in Fulton County, Georgia.
Questions about these terms and conditions, or our privacy policy, should be directed to the Customer Service Center at 404-848-5000 or [email protected].

The Breeze® Card is MARTA's fare media for use at bus fareboxes, on paratransit vehicles, at rail station faregates and at parking services gates. It utilizes smart card technology to load, store and use all types of MARTA fare products including timed passes (3-day, 7-day and 30-day), student and visitor passes, per trip passes, transfers, and payment of cash fares and parking fees. This Privacy Policy defines the storage and use of information created or obtained through Breeze Card technology.

Definitions

In this document, "MARTA" or "the Authority" refers to the Metropolitan Atlanta Rapid Transit Authority.

"You" or "the patron" refers to individuals utilizing the Breeze Card for travel in the metropolitan area.

"Regional Transportation Partners" refers, individually or collectively, to other public authorities or entities operating public transportation services in the metropolitan Atlanta Region, including the Atlanta-region Transit Link Authority (ATL) , Cobb Transit Service (CobbLinc) or Gwinnett County Transit (GCT).

Sources of Information

MARTA and its regional transportation partners collect information through the Breeze system in a variety of ways.

Information is collected when you purchase a Breeze Card and sign up for loss protection in accordance with the Breeze Card Terms and Conditions. If you pay for your purchase with a credit card or debit card at a Breeze Vending Machine, at a MARTA Ridestore, or at outlets operated by our Regional Transportation Partners, the minimum information necessary to process that transaction is collected. If you pay for your purchase with a check at any point of sale outlet, the minimum information necessary to process and verify the check is collected.

Information is collected when you order a Breeze Card through our Customer Service Center or through the Web at www.breezecard.com. Only the minimum information necessary to process payment for your Breeze Card and deliver it to you is collected.

Information is collected when you sign up for balance protection with your previously purchased Breeze Card in accordance with the Breeze Card Terms and Conditions.

Privacy Policy

MARTA is committed to limiting access to information collected by and contained in the Breeze Automatic Fare Collection System regarding the financial records or travel history of any individual who is a purchaser of Breeze Cards and uses Breeze on the MARTA system or in the systems of its Regional Transportation Partners. In that regard the following state law and Authority policies apply:

  1. State Law provides that financial records and travel histories in the possession of the Authority or any Regional Transportation Partner accepting the Breeze Card are not subject to disclosure to a third party under the Georgia Open Records Act. "Financial records" are defined as social security numbers, home addresses, home telephone numbers, e-mail addresses, credit or debit card information, and bank account information. The names of Breeze Card users are not exempt from disclosure.
  2. MARTA will not sell, lease, give or loan the names of Breeze Card users, their financial records, or their travel histories to any third party for any purpose. MARTA or its Regional Transportation Partners may offer Breeze Card users the opportunity to "opt in" to receive various informational direct mail and e-mail communications from MARTA and/or its Regional Transportation Partners regarding service changes, special promotions, news updates and other information.
  3. The Authority may be required, pursuant to subpoena or court order, to provide information to legal authorities regarding Breeze Card users in the investigation or prosecution of specific civil or criminal actions. The Authority will comply with all valid subpoenas or court orders, as well as any order limiting, denying or quashing such subpoena or court order.
  4. The Authority and its Regional Transportation Partners may use data gathered from the Breeze Card system to analysis travel patterns, adjust bus and rail schedules, modify routes and service, and plan and implement improvements to the rapid transit system in the region. Such use shall not include the collection of data regarding any individual's travel patterns.
  5. The Authority processes all Breeze Card transactions through its system and provides encryption designed to protect the transmission of financial information when a Breeze Card user purchases a Breeze Card or adds value to the Breeze Card at Breeze Vending Machines, Ridestores or other Point of Sale outlets, the MARTA Customer Service Center or through the Breeze Web Site.

Changes to This Policy

MARTA reserves the right to change or alter this policy as may be required by law or for other reasons. MARTA will display any changes to this policy by posting it at MARTA Ridestores and on its web sites: www.itsmarta.com and www.breezecard.com.

Questions About This Policy?

Any questions about this policy may be directed to the MARTA Breeze Card Services at 404-848-5000 or at itsmarta.com, and go to the "contact us" link.