How can we help?
Customer service contact information for MARTA and all Breeze participating regional transit agencies is linked below.
 | Contact MARTA Customer Service Contact MARTA | Comments and Lost Items Form To order 15 or more Breeze cards, please email [email protected]
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 | Contact CobbLinc Customer Service
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 | Contact Xpress Customer Service
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 | Contact Ride Gwinnett Customer Service
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 | Contact Connect Douglas Customer Service
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Balance Transfers
MARTA will accommodate balance transfers from old Breeze cards and the Breeze Mobile 2.0 app to new Breeze accounts May 5 through October 30. Before beginning the transfer process, customers must have a new, orange Breeze card or new, black Reduced Fare or Mobility card.
Once customers have their new Breeze card, they should follow the steps below to ensure any remaining balance on their old Breeze card or Breeze Mobile 2.0 account is transferred to their new Breeze account.
- Go to breezecard.com and select “Sign in” or “Register.”
- After signing in, link your NEW Breeze card. You will receive an email notification confirming the linking of the card to your account.
- Select “Transfer legacy card balance/passes.”
- Enter your old Breeze card number (silver card) or old Breeze Mobile 2.0 account email.
- Verify the transfer.
Better Breeze Frequently Asked Questions
Better Breeze is an all new, easier, more flexible, and more secure fare payment system.
It includes:
- Open payment where customers can tap a bank card or mobile wallet directly on faregates or fareboxes to pay their fare.
- Reliable, touch screen Breeze vending machines.
- Modern fare equipment that reduces fare evasion and improves transit system security.
- New Breeze cards and a new mobile app that are compatible with the new system.
No. Old Breeze cards are not compatible with the new Breeze system.
Breeze card holders can purchase new cards at Breeze vending machines, Ride Stores, Reduced Fare offices, and pop-up locations systemwide. The new Breeze cards are account-based and fare is stored in a customer’s account rather than on the card.
Old Breeze card holders are encouraged to spend down the existing fare on their account.
No. The old Breeze Mobile 2.0 app is not compatible with the new Breeze system.
Breeze Mobile app users will need to delete Breeze Mobile 2.0 and download the new Breeze app, once it is available.
Riders using the old Breeze Mobile 2.0 app are encouraged to spend down the existing fare on their account during the transition period.
MARTA will accommodate balance transfers from the old Breeze system to the new Breeze system from May 2 - Oct. 30, 2026.
MARTA has begun transitioning customers from the old Breeze system to the better Breeze system.
Construction and equipment installation is being done in phases to maintain access to all rail stations. Customers who enter a rail station through an open entry point must have fare to exit at their destination.
Pay special attention to signage and announcements at rail stations to navigate the ongoing fare equipment installation.
No. Fares remain unchanged.
$2.50 for a one-way trip
$1 for Reduced Fare and streetcar
$4 for Mobility
Yes. MARTA's regional transit partners are part of Breeze and have transitioned to the better Breeze system.
Yes. All MARTA services will utilize the better Breeze fare payment system including rail, bus, the streetcar, MARTA Mobility paratransit service, and soon to be launched bus rapid transit service (Rapid A-Line) and on-demand transit service (MARTA Reach).
Yes. MARTA Mobility and Reduced Fare customers have transitioned to the new fare system.
No. Only one rider is allowed per Breeze card or tap to pay method. Breeze card or tap to pay pass backs are not allowed.
Customers can purchase new Breeze cards at Breeze vending machines and Ride Stores, and pop-up locations systemwide.
Reduced Fare-eligible customers can receive a new Breeze card at a Reduced Fare office.
Yes. Cash is still accepted as fare payment on local bus routes. Cash transactions remain available to purchase a Breeze ticket or card.
Open payment allows customers to use a bank card (debit or credit card) or a mobile wallet on their smart phone or watch to pay their fare.
Customers can simply tap the bank card or their smart device on the faregate or farebox and enter the rail station or board the vehicle.
Open payment is used widely at retailers and restaurants and on many of the world’s largest transit agencies including MTA in New York City.
You will need to add a credit or debit card to Apple Wallet to pay for transit in metro Atlanta with your iPhone or Apple Watch.
Yes, you can use your Express Mode enabled credit or debit card to quickly pay for your transit trip in metro Atlanta.
Go to Apple Wallet and select your debit or credit card. Then tap on [ellipsis] and choose Card Details or Account Details. Scroll down to Express Transit and check whether Express Mode is on or off. To turn on Express, tap "Express Transit Settings", select your desired card, and follow the prompts to authenticate.
Only one payment card can be enabled for Express Transit at a time.
You may be able to use your Express Mode enabled card on your iPhone even when your device needs to be charged. With a compatible iPhone, you may be able to use power reserve to make an Express transaction for up to five hours when your iPhone needs to be charged. Learn more https://support.apple.com/en-us/105123
Yes. Please follow setup instructions at Google Pay.
Yes. Please follow setup instructions at Samsung Pay.